Frequently Asked Questions
Why black and white? How does it help development?
High-contrast images like black and white are especially powerful for newborns. In the early months, their vision is still developing, and bold, contrasting patterns help stimulate visual pathways and cognitive growth.
Want to learn more? Head here for more information
Can I send something as a gift? Will there be a receipt in the box?
Absolutely! Our products make thoughtful, beautiful gifts. No physical receipt will be included in the box — we email invoices directly to the purchaser. At checkout, you can also select our gift wrap option, which includes premium wrapping for an extra special touch.
How do I request a return or refund?
We want you to love what you receive. For details on returns and refunds, please refer to our Refund Policy
Can I create my own gift box?
Yes, you can! Simply add the individual items you'd like to your cart, then select the gift wrap option at checkout. For an additional $6, we’ll package your selections in a gift box with tissue paper, shredded fill, and a personalised card.
How will I know when new products are released?
We’re always dreaming up new additions! My sister Jennifer and I regularly introduce fresh designs and thoughtful pieces. Sign up for our newsletter to be the first to know about new arrivals, limited releases, and special offers.
I’m interested in wholesale — who do I contact?
We’d love to work with you! Head to our Wholesale Page for more information, or reach out directly at wholesale@youngwonderer.com
When will I receive my order?
Orders are typically dispatched within 48 hours. If there’s any delay or issue, we’ll notify you promptly via email. You’ll receive a tracking email directly from us once your parcel is on the way.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs are automatically calculated at checkout based on your location.
How can I track my order?
Once your order has shipped, you’ll receive a tracking email from us with all the details. If you don’t see it, check your spam folder or email hello@youngwonderer.com and we’ll resend it.
What if I receive a faulty item?
Quality matters to us. While each item is carefully checked before shipping, if something’s not quite right, please email us at hello@youngwonderer.com and we’ll make it right.